Deliveries

Local Deliveries

As restrictions have started to ease we have now stopped local deliveries and would encourage you to pop down and see us at Olaf's.  

 

In some cases we may still be able to deliver.  Just get in touch with Rob if you still require delivery.

The best way to get in touch with us is a direct message via Facebook or Instagram, or you can give us a call on 023 8044 7887. 

 

National Delivery

How much is delivery?

National delivery is £6.95 to mainland UK, excluding the Scottish Highlands, the Isle of Wight, & Northern Ireland. 

For the Scottish highlands – delivery for all orders is £16.50. 

Scottish highlands postcodes are as follows:

AB41, AB46-52, IV1-20, IV25, IV30-37, IV63, PH15-26, PA21-35, PA37-39, FK19-21, PH49-50, AB30, AB33-36, AB37-38, AB42-45, AB53-56, DD8 & DD9, IV21-24, IV26-28, IV40, IV52-54, PA40, PH30-41, KW1-14, PA36

For the Isle of Wight – delivery for all orders is £16.50. 

If you would like delivery to any areas outside the UK mainland other than those listed above, please contact us via email first and we’ll give you a quote.

Is there a minimum order?

Yes, for national delivery the minimum order is £30. All orders over £65 qualify for free national delivery.

When will my package arrive?

Orders will arrive in 2-3 days via a courier, although there may currently be some delays due to COVID-19. 

I'm not going to be in - can you leave my items in a designated place?

As alcohol is an age restricted product, it will not be delivered without verification of the recipient’s age - you may be asked for ID upon delivery.

It is your responsibility to ensure that an adult over the age of 18 is at the delivery address to sign for receipt of the goods. The re-delivery process can be undertaken once only, after which couriers are instructed to return the goods to us unless a further delivery request is made. In these circumstances, you may be liable for any additional courier costs.

No refund will be considered for orders made by minors.

My order has arrived, but it’s damaged - what shall I do?

If you receive your products in a poor condition (e.g. broken bottles or spoiled beers), please inform us immediately via our Contact Us page 

Please retain all packaging and if possible, take photos as evidence, both of the external and internal damage. We will need this before we can consider potentially giving you a refund on any spoiled or damaged bottles.

It is our policy to ensure that all our goods are supplied to our customers in perfect condition. We will only exchange or refund products which we deem not fit for consumption. If the product is simply not liked by the customer, it cannot be exchanged, replaced or returned.